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Iris
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Iris

Operations Coordinator and Executive Virtual Assistant

Member since October 1, 2026

Verified

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Profile Description

Detail-oriented Operations Coordinator and Executive Virtual Assistant with more than five years of experience in customer service, administrative support, project coordination, and operations management. Skilled in CRM management, process improvement, and cross-functional collaboration, with a strong ability to maintain accuracy and efficiency in fast-paced remote environments.

Skills

Social Media Account Management(3 years)
Creator / Influencer Outreach(2 years)
Admin Support & Office Management(5 years)
CRM(5 years)
Process Improvement(4 years)
Teamwork(5 years)
Google Workspace(5 years)
Social Media Platforms(4 years)
Canva Pro(5 years)

Overview

Employment Preference

Full-time

Desired Compensation

Hourly: $5

Monthly: $866

Yearly: $10,400

Hours per Week: 40

Basic Information

Country

Philippines

Career

Experience

Operations Coordinator

Mar 2023 – Mar 2025

U Properties Solutions, Canada

Supported daily administrative and operational functions for a property services business specializing in roofing, window cleaning, and exterior maintenance. Managed and maintained accurate data across internal systems to support service operations. Handled high-volume client and service-related email communication, ensuring timely and professional responses. Coordinated with team members to ensure smooth workflow and completion of service-related tasks. Identified and resolved discrepancies in data and operational processes. Maintained organized and up-to-date records, including service documentation, to support decision-making.

Outreach Specialist

Feb 2020 – Mar 2024

E-Commerce Growth Agency

Executed end-to-end influencer and UGC creator outreach for e-commerce brands within a performance marketing agency environment. Sourced, vetted, and onboarded UGC creators across creator platforms based on niche relevance, content quality, and engagement potential. Coordinated cross-functional communication between creators, internal marketing teams, and media buying teams to ensure timely campaign execution. Reviewed and evaluated UGC content based on performance indicators including hook strength, storytelling structure, authenticity, and platform fit. Provided clear, actionable feedback to creators to optimize content for paid advertising performance and reduce revision cycles. Maintained strong creator relationships to ensure reliability, consistency, and long-term collaboration across multiple campaigns.

Real Estate & Executive Virtual Assistant

Mar 2021 – Jan 2023

R. Property Solutions

Provided direct administrative and operational support to business owner. Managed email inbox, prioritized communications, and handled client inquiries. Conducted lead generation research and maintained organized prospect databases. Oversaw social media platforms and website updates to maintain brand presence. Created marketing content using Canva to support business growth. Managed Google Business profile and online engagement.

Human Resources Admin

Jan 2019 – Feb 2021

Sandbox Support Services

Supported end-to-end recruitment processes including job postings, screening, and onboarding coordination. Maintained employee records, payroll documentation, and HR databases. Developed and updated employee handbooks and HR documents. Ensured compliance with HR policies and procedures. Assisted with internal communications and employee engagement initiatives. Created and managed social media content for employer branding.

Education

Bachelor of Science in Business Administration, Business Administration

2013 – 2017

University of Mindanao, Bolton

Bachelor of Science in Nursing, Nursing

2017 – 2019

University of Mindanao, Matina

Languages

English

Advanced

Tagalog

Native

Contact & Links

WhatsApp

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