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Kevin
Travel Consultant
Member since August 26, 2026
Verified
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Profile Description
Dear Hiring Manager, I am writing to express my interest in a Travel Consultant position at your company. I bring nearly a decade of experience in the travel industry, with the past three and a half years managing an implant travel office serving UNOPS, United Nations Office for Project Services. This role has strengthened my expertise in highvolume corporate travel management, complex international itineraries, fare construction, and strict policy compliance within institutional frameworks. I have extensive hands-on experience with GDS systems and UMOJA travel processes, handling ticketing, reissues, refunds, and travel coordination for diverse stakeholders across multiple regions. My background also includes supporting NGO and diplomatic travel, where accuracy, responsiveness, and service excellence are critical. In addition to daily operations, I have contributed to client retention and account growth by building strong professional relationships with bookers and travel coordinators. I am confident that my operational experience, client service standards, and ability to perform under pressure align well with your expectations. I would welcome the opportunity to contribute to your team. Kind regards, Kevin •••,
Skills
Air Fares & Ticketing (Amadeus)
Customer Service
Travel Planning
Tour Guiding
Sales Techniques
Negotiation
Managerial Skills
Travel Agency Marketing
Law and Regulations
Finances and Business Planning
Overview
Employment Preference
Full-time
Desired Compensation
Hourly: $10
Monthly: $1,732
Yearly: $20,800
Hours per Week: 40
Basic Information
Country
Kenya
Career
Experience
Travel Consultant UN Branch
Nov 2022 – Jan 2026Hemingways Travel
Managed UNOPS, United Nations Office for Project Services, implant office. Other accounts served, WHO Somalia, UNMAS, UNON backup.
Travel Manager
Oct 2017 – Jun 2022Akicha Alo Turkan Travel Ltd.
Managed 7 consultants to ensure they properly handled client requests and fulfilled their duties as expected. Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary, and other last-minute problems. Educated clients on travel requirements for international destinations.
Travel Manager
Oct 2015 – Sep 2017The Scott travel Group Ltd
Managed 5 agents to ensure they properly handled client requests and fulfilled their duties as expected. Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary, and other last-minute problems. Educated clients on travel requirements for international destinations.
Travel Consultant
Jan 2014 – Aug 2015Uniglobe Silverbird Travel Plus
Coordinate flight itineraries (Amadeus) for domestic and international trips for clients based on client’s needs, budgets, and expectations. Develop client intake forms and interview processes that enhance the ability to understand client requirements and led to satisfaction. Network with representatives of hotel chains, airlines, tourist attractions, and other destinations to create deals that saved clients on their trips. Utilize the latest sales techniques to upsell products and services to enhance client’s overall experience.
Air Fares & Ticketing (AMADEUS)
Aug 2013 – Jan 2014FCM Travel Solutions (Charleston Travel LTD)
Meet and assist, Customer service.
Tour planning
Jun 2013 – Aug 2013Beach Air Tours and Safaris
Tour planning, Tour costing, Hotel reservations, Tour guiding.
Sales Representative
Jan 2013 – Jun 2013Kevita International
Sales representative duties.
Education
Diploma, International Travel and Tourism
Mar 2012 – Sep 2012Air Travel and Related Studies Centre
Diploma, Management level IATA/UFUTAA
Sep 2011 – Mar 2012Air Travel and Related Studies Centre
Diploma, Consultant level IATA/UFTAA
Sep 2010 – Mar 2011Air Travel and Related Studies Centre
Diploma, Foundation level IATA/IFTAA
Jan 2010 – Sep 2010Air Travel and Related Studies Centre
Kenya Certificate of Secondary Education (KCSE)
2005 – 2008Kangundo High School
2004 – 2007
Sacred Oasis Academy
Languages
English
Advanced
Swahili
Advanced
Certifications
Online Professional Techniques in Tour Operation
ICM · 2012Professional Techniques in Tour Operation
ICM · 2012Spanish language Foundation Level
ICM · 2012Microsoft Computer packages
ICM · 2010German language Foundation Level
ICM · 2010Contact & Links
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Address
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